Returns Policy

If you are not entirely satisfied with your purchase, we ask that you return the item(s) within 14 days of receipt in the same new condition as it was received.

Our refund policy comprises as follows, a full 'product' refund will be given when the item is received back in the same new condition as it was sent out.

Angel Med Ltd., 18 Priest Court, Springfield Business Park, Caunt Road, Grantham, NG31 7FZ

The initial cost of sending out your order, whether offered for free or as paid will be deducted from the refundable amount.

Any third-party credit card or e-commerce commission fees will also be deducted from the final refundable amount.

a) Wrong size
b) Wrong colour
c) Wrong item
d) Goods not as described
e) Changed your mind

a) Damaged in transit
b) Faulty stitching
c) Flaw in fabric
d) Soiled goods
e) Component failure i.e. Velcro failure, broken clip
f) Component missing from the product, i.e. missing a strap, buckle or any other component that is essential to the working of the product 

Note: damaged packaging does not constitute a refund for damaged goods.
We cannot accept responsibility for,
a) Non-delivery of returned goods. To avoid a refund delay or refund dispute, we recommend obtaining proof of posting from your Post Office or Courier
b) Third-party delivery delays

We're here to help. Please call 01476 516200 or drop in and see us at, Unit 18 Priest Court, Springfield Business Park, Caunt Road, Grantham NG31 7FZ.
From outside the UK dial 00(44) 1476 516200