If you are not entirely satisfied with your purchase, you can return the item(s) within 21 days of receipt. It must be in the same new condition as it was received by you.
Our refund policy entitles you to a full 'product' refund when the item is received back. We do not offer free returns or refund postage.
EXCHANGE OF GOODS
We offer free postage for enchages. It is your responsibility however, to pay for the return of the original item, and we'll send the size you want out to you free of charge.
Angel Med Ltd., The Granary, Bitchfield House, Bitchfield, Grantham, Lincs. NG33 4DS.
The cost of sending out your order, whether it has been offered for free, or paid by you will be deducted from the refundable amount.
a) Wrong size.
b) Wrong colour.
c) Wrong item.
d) Goods not as described.
e) Not suitable.
FAULTY OR DAMAGED GOODS MEANS
a) Damaged in transit.
b) Faulty stitching.
c) Flaw in fabric.
d) Soiled goods.
e) Component failure i.e. Velcro failure, broken clip.
f) Component missing from the product, i.e. missing a strap, buckle or any other component that is essential to the working of the product.
Note: Damaged packaging does not constitute a refund for damaged goods.
We cannot accept responsibility for,
a) Non-delivery of returned goods. To avoid a refund delay or refund dispute, we recommend you sending the item on a tracked service obtaining proof of delivery from your Post Office or Courier.
b) Third-party delivery delays.