Shipping Policy

We ship to most countries of the world.

All products, with the exception of the ClaviBrace, are sent out FREE-of-charge Royal Mail 2nd class to British buyers. And should you want your item sooner an option to choose a faster service is available at the checkout.

We reserve the right to cancel and refund orders if,

  • The destination is remote
  • Is in a war zone
  • A natural disaster risks late or failed delivery

When ordering this website will automatically send you,

    1. An order confirmation at the time of ordering by e-mail
    2. Dispatch confirmation by e-mail
    3. Tracking code by e-mail (if a tracked mail option is chosen
    Orders placed on By Delivery
    Monday to Friday   3.00pm Usually 2-3 days
    Saturday 10.30am Usually Tues-Wed
    Sunday   Usually Tues-Wed

     Christmas and statutory holidays may cause delay to your delivery.

    After your order leaves the Angel Med factory, delivery is outwith our control and then becomes the responsibility of a third party delivery service i.e. Royal Mail, couriers etc.

    If you have paid for tracked delivery you can check progress of your order by opening the link below and entering (or copy & paste) the 13 digit tracking number emailed to you